Frequently Asked Questions:
See Admission page for pricing. All paid admissions receive a wrist band. A wrist band will allow you re-entry to skate for the day of purchase. No refunds or exchanges allowed. Skaters leaving the venue temporarily should leave skates at rental counter.
Children sizes range from toddler 9 through 13. Adult sizes range from 1 through 14 (no half sizes).
What is skate at own risk?
By purchasing an admission, you are aware that ice skating involves certain inherent risks which may cause serious injury. You freely volunteer to participate and accept all known and unknown risks while in the ice rink facility. Further, you release the ice rink, its sponsors, its operators, and its equipment suppliers against any claims and all liability for any loss, damage, injury, or expense you may incur. No refunds. No exchanges.
Discount for large groups?
Large groups are welcome to purchase a discount admissions pass. If you have a group of 30, you would purchase three of the discount passes good for 10 entries. One discount admissions pass for 10 entries is $99 (includes skate rentals - $69 for pass of 10 without skate rentals). Purchase discount pass.
Reservations are not accepted during public hours, and groups visiting the rink during public hours do not need to make reservations. Discount admissions passes can be purchased in advance online or on-site.
Hours vary. View schedule.
Busiest and least crowded times?
Friday and Saturday evenings are the busiest. To avoid large crowds, we recommend you visit as close to the opening time as possible. The 6 - 9 pm time slot is the busiest part of the day.
Are there skate guides or walkers for kids?
The venue has a limited amount of skate guides available for those learning to skate. First come, first serve - no reserving of skate guides. No walking in regular footwear on ice allowed.
Lost and found?
For lost & found, you must visit us during public hours. No phone calls, please. Lockers and locks are available for purchase ($3) on-site. Open storage receptacles are available to store items. It is your responsibility to look after your personal belongings.
The rink is a partially open-air venue inside a tent. A tent covers the rink surface for rain/snow, but we recommend you dress warm since it is open-air.
Host your private event at the Bellevue Downtown Ice Rink presented by Symetra Financial! Please email Mike or call (425) 453-3110 if you are interested in a private party – only available before public hours. The rate is $500 per hour, includes skate rentals for all guests. More information.
Concessions & Outside Food
A concession will be open all season offering many options including pizza, popcorn, chips, candy, hot cup of noodles, soda, water, various juices, energy drinks, hot cocoa, tea, coffee and cookies. No outside food or beverages allowed on the premises (specialty items like birthday cakes are allowed). See full concessions menu and prices here.
There are no restrooms inside the ice rink. Portable restrooms will be located on the plaza near the facility entrance. Skates must be removed when leaving the facility.
Does the ice rink sell mittens, socks and skates?
Yes, the ice rink sells mittens and socks for $3 each. Skates are not available for sale at the ice rink but are available for purchase at local ice arenas in the area such as Sno-King Ice Arena in Renton (425-254-8750), Highland Ice Arena in Shoreline (206-546-2431), Olympic View Arena in Mountlake Terrace (425-672-9012) and Play It Again Sports in Lynnwood (425-670-1184).
The rink is approximately 9,050 square feet, 58 feet wide by 156 feet long.
How is the ice rink made?
The ice rink is made with real, frozen water ice.
Where to skate after the Bellevue Downtown Ice Rink presented by Symetra Financial closes for the season?
The ice rink will be open November 29, 2019 - January 20, 2020. The Bellevue Downtown Ice Rink presented by Symetra Financial is a temporary/seasonal venue that re-opens every year for the holiday season from late November to mid-January. Visit local ice arenas such as Sno-King Ice Arena in Renton (425-254-8750) and Sno-King Ice Arena in Kirkland (425-821-7133) throughout the year.